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CASE STUDIES

Embr Labs

WEBSITE CASE STUDY

www.embrlabs.com

Highlights:

  • Optimized existing AdWords campaigns and created new campaigns to extend advertising reach
  • Resolved responsive design issues across devices
  • Improved user-experience on product page
  • Created custom coded sale timer for holiday promotions
  • Created a Facebook comment management playbook with guidelines for responding to Facebook user comments

Challenges:

This start-up wearable medical device company launched a new website using a third-party development team. The website had a number of issues which ultimately lead to a decrease of 50% in their conversion rate. They hired AirTank to remedy the issues with the website, optimize their current ad campaigns along with creating several new ones, and assist with other aspects of e-commerce during the busy holiday season.

Solutions:

AirTank began by implementing responsive code on the website so that it displayed properly across all devices. Next, we improved the effectiveness of the product page by implementing on-page reviews and removing elements on mobile to improve the user experience and limit the amount of users who navigated away from the page. Then, we optimized the existing branded AdWords campaign to include both broad and exact match type keywords and created new campaigns using non-branded keywords. We also created a competitor campaign, a menopause-targeted campaign, and a display campaign. Once those improvements were in place, we were able to tackle the problems with Embr’s abandoned-cart email campaign. The original campaign workflow was not setup to track the appropriate actions resulting in inaccurate conversion metrics.

Results:

As a result of AirTank’s website and marketing optimizations, this wearable medical device company saw a 209% increase in overall website conversions, began spending their advertising dollars more effectively, and started collecting accurate email campaign metrics.

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